Privacy notice on the protection of personal data

The data controller is our business operating under the MYTENTE brand. The full identity details of the data controller are provided to the applicant upon request.

• Address: İkitelli OSB Aykosan Çarşı Blok, Sokağı No: 1/1, İç Kapı No: 229, Başakşehir / İstanbul
• Email: enuygunkampanyastore@gmail.com
• Phone: 0 540 345 58 58

• Identity and contact: your first and last name, your phone number; your email address if you write to us by email.
• Request and project information: your site survey or price quote request, measurements, your district and address, photos of the area and messages you send via WhatsApp or email.
• Customer transaction information: if the job turns into an agreement, quote, contract, payment and invoice information.
• Site usage information: IP address, browser and device information, pages visited and clicks.

• Responding to your site survey and price quote requests, calling you and setting up appointments
• Preparing quotes and preparing the visual that shows how the system will look in your space
• Carrying out the contract, production, installation and after-sales services
• Fulfilling our legal obligations such as invoicing and accounting
• Ensuring the operation and security of the site
• If you give your explicit consent, measuring and improving the site and the results of our advertising

We collect your data through site forms, phone, WhatsApp, email and face-to-face meetings during the site survey; we collect data on site usage partly by automated means, through cookies and similar technologies.

We rely on the following legal grounds under Article 5 of the KVKK: processing being directly related to the establishment or performance of a contract (quote, site survey, installation); fulfillment of our legal obligations (invoices, tax records); the establishment, exercise or protection of a right; our legitimate interest, provided that it does not harm your fundamental rights and freedoms (site security, service quality). Analytics and marketing cookies, and the related transfers abroad, take place only with your explicit consent.

We do not sell your data. We may transfer it, only to the extent necessary, to the following parties:

• Supplier and logistics companies, for the production and delivery of your order (only the necessary measurement and delivery information)
• Our accounting and legal advisors
• Authorized public institutions and organizations, upon request
• Providers from which we obtain site infrastructure, form, email, messaging and measurement services (for example Google, WhatsApp/Meta)

As some of these providers are located abroad, the transfer is carried out in accordance with the conditions in Article 9 of the KVKK; transfers made through cookies are based on your explicit consent.

We keep site survey and quote requests that do not turn into an agreement for 3 years from our last conversation. For jobs that turn into an agreement, we keep customer, contract, invoice and after-sales service records for 10 years; this period covers the obligation to retain commercial books and documents as well as warranty and service needs. Data whose period has expired is deleted, destroyed or anonymized.

Under Article 11 of the KVKK, you have the right to:

• Learn whether your personal data is processed and, if it has been processed, request information about it
• Learn the purpose of the processing and whether the data is used in accordance with that purpose
• Know the third parties to whom the data is transferred domestically or abroad
• Request correction if the data has been processed incompletely or incorrectly
• Request deletion or destruction within the framework of the conditions in Article 7 of the KVKK
• Request that correction, deletion and destruction operations be notified to the third parties to whom the data has been transferred
• Object to a result against you arising from the analysis of the data exclusively by automated systems
• Claim compensation for the damage if you suffer damage due to unlawful processing

You can exercise these rights by applying to us.

You can submit your application, together with information that allows us to verify your identity, by email to enuygunkampanyastore@gmail.com or in writing to our address above. We conclude your application free of charge within 30 days at the latest, depending on the nature of the request; if the process requires an additional cost, the fee in the tariff set by the Personal Data Protection Board may be charged.